QUESTION:

Why do I receive an error using my email?

POSSIBLE SOLUTION(S):

• POP3 or SMTP server is wrong.

  

  1. Enter Outlook Express.
  2. Click Tools.
  3. Click Accounts.
  4. A window will pop up. You want to click on the mail tab.
  5. Click on "pop3.tellurian.net." It will become highlighted.
  6. Click Properties on the right hand side.
  7. Another window will pop up. Click on the Servers tab (as pictured above).
  8. Make sure the following is filled in correctly:

     Incoming Mail(POP3): pop3.tellurian.net
     Outgoing Mail(SMTP): smtp.tellurian.net

• Incoming Mail Server - Account Name:

  If your email address is @tellurian.net / @tellurian.com / @garden.net / @lsa.net / @ingress.com then you must enter the username ONLY (as pictured above)!

  If your email address is @yourdomain.com you must login as username@yourdomain.com (as pictured below).

  

• Your email address MUST be filled in to send email!

  

  1. Enter Outlook Express.
  2. Click Tools.
  3. Click Accounts.
  4. A window will pop up. You want to click on the Mail tab.
  5. Click on "pop3.tellurian.net." It will become highlighted.
  6. Click Properties on the right hand side.
  7. Another window will pop up.
  8. Under the General tab, halfway down the window, you will find Email Address. Enter your email address in the appropriate field.

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